Users of AMD graphics cards have encountered a series of frustrating issues following the latest Windows 11 update. The September 26 operating system update, which introduced a host of new features, has left many AMD gamers grappling with unexpected problems, ranging from performance glitches to disruptions in File Explorer functionality.
One of the most significant grievances revolves around AMD’s Adrenaline software, a critical component for fine-tuning hardware settings. According to a thread on an AMD community forum, the installation of the September 26 update (referred to as KB5030310) carries a risk of resetting general tuning settings made in Adrenaline 23.9.3 after every boot, accompanied by a warning message of an unexpected failure.
This not only poses an inconvenience but also raises the likelihood of a system crash upon attempting to access the GPU settings screen.
Despite the growing chorus of complaints, Microsoft’s support article for the update states, somewhat puzzlingly, that “Microsoft is not currently aware of any issues with this update.” This assertion directly contradicts the experiences of many AMD Adrenaline users, who have found that uninstalling the update resolves the problem.
However, this comes with its own set of risks, as vital fixes unrelated to the Adrenaline issue may also be removed from the system. While KB5030310 is categorized as a non-security update, it also contains important fixes related to search functionality and synchronization of iCloud calendars and contacts.
The AMD community has embarked on a collective sleuthing effort, with some members pointing to Windows Copilot as a potential source of the problem. Turning off this feature seems to eliminate the issue, though it requires the use of third-party applications like ViVe. ViVe, while a valuable tool for power users eager to fine-tune Windows internals, is not supported by Microsoft and may not be suitable for less experienced users.
The frustration among AMD graphics card users stems not only from the inconvenience caused by these technical glitches but also from the apparent lack of acknowledgment from Microsoft regarding the issues. Many users rely heavily on their graphics cards for gaming and other resource-intensive tasks, making these disruptions particularly disruptive.
As the situation stands, the AMD community finds itself in a precarious position. On one hand, leaving the update installed may result in continued issues with Adrenaline and potential system crashes. On the other hand, uninstalling the update poses the risk of losing important system fixes. This dilemma has left many users feeling caught between a rock and a hard place.
In light of these developments, some members of the AMD community are calling for a swift response from Microsoft. They argue that timely acknowledgment and a commitment to address these issues in a future update are essential to restoring faith in the quality control processes surrounding Windows 11.
In the meantime, AMD graphics card users are advised to exercise caution when considering whether to install or uninstall the KB5030310 update. For those experiencing issues, the option to roll back the update remains a potential lifeline, albeit one with its own set of potential consequences.
As the community waits for a resolution, the AMD graphics card user base continues to navigate the challenges posed by the latest Windows 11 update, hopeful for a swift and effective response from Microsoft.